Question 1

Why is my AC running but barely cooling the room?

Accepted Answer

This is the most common complaint in the UAE. It's almost always a dirty filter or a clogged outdoor unit due to dust and sand. You can try cleaning the filter yourself, but for deep cleaning of the unit or if it's still not cooling, call us for a full AC service. Regular maintenance prevents this and saves on your DEWA bill.

Question 2

I just found a water leak under my kitchen sink. What should I do immediately?

Accepted Answer

First, don't panic. Turn off the water supply valve (usually located under the sink). Place a bucket or towels to contain the leak. Then, call our 24/7 emergency line. We'll send a plumber to fix the leak before it damages your cabinets or floors. In the UAE's humidity, a small leak can quickly lead to mold.

Question 3

The circuit breaker keeps tripping whenever I use the oven and AC together. Is this dangerous?

Accepted Answer

Yes, this is a safety warning sign. It usually means the circuit is overloaded, which is common in older UAE apartments where a single circuit powers multiple high-energy appliances. Do not keep resetting it, as this can cause overheating and fires. You need a licensed electrician to either redistribute the load or install a dedicated circuit.

Question 4

Do you cover my area? I live in Al Nahda, Sharjah.

Accepted Answer

Yes, absolutely. We cover the whole UAE: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. No matter where you are, our team can reach you quickly.

Question 5

What are the signs that I need a professional AC service, not just a filter clean?

Accepted Answer

Look out for weak airflow, strange noises (like rattling or grinding), a bad smell when the AC turns on (often 'dirty sock' syndrome from mold), or water leaking from the indoor unit. These are signs of deeper mechanical issues or mold buildup and require a certified technician.

Question 6

My water heater isn't working properly. Is this a landlord or tenant responsibility?

Accepted Answer

In most UAE rental contracts, the landlord is responsible for major maintenance issues like a faulty water heater, AC compressor, or major plumbing and electrical faults. We recommend you report it to your landlord immediately. We can provide a professional diagnostic report to help facilitate the repair.

Question 7

Do your technicians have DEWA approval and insurance?

Accepted Answer

Yes. All our electricians and plumbers are licensed and comply with local regulations, including DEWA requirements where applicable. As a registered UAE technical services company, we are fully insured for your peace of mind.

Question 8

I need an emergency plumber tonight. Are you really available 24/7?

Accepted Answer

Yes, we are. Unlike many companies that only offer daytime slots, our emergency team is on standby around the clock, including weekends and public holidays. Just call or message us on WhatsApp, and we'll dispatch a technician to your home immediately.

We Are Leader In Dubai's Technical Market

Why People Choose Rukan Al Bahar?

Experienced Workers

Reliable Technical Services

24/7 Customer Support

What We Offer

HVAC Services

Electrical Services

Tiling Works

See What We Have Completed Recently

Electrical Works

Plumbing Works

Air Conditioning

Carpentry & Wood Flooring

False Ceilings & Partitions

Floor Tiling & Finishing

Wall Painting

Landscaping & Green Areas

Dedicated Team Members

Umar Shehzad

Faisal Mehmood

Mubeen

Frequently Asked Questions

What Our Clients Say About Rukan Al Bahar

Ahmed Al Mansoori

Priya Raghunathan

فاطمة الزرعوني

Drew Beveridge

Ahmed Al Mansoori

Priya Raghunathan

فاطمة الزرعوني

Drew Beveridge